Below are several resources which we provide to our valued Customers for technical support.
- If you need support which requires our immediate attention, please call us 213-478-2288. We may need to remotely connect to your computer(s). To do this, you need to download a small program which will enable us to securely connect to your computer and view the problems if we are right there at your location. You can download the program from here to your Windows desktop then run it.
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- If you need support which requires our attention within 24 hours, please create a Support Ticket at our support site. You will be assigned a ticket reference number which you can use to follow-up or monitor your problem and the solution.
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- If you need to securely send us digital files (documents, photos, etc), use the link below to upload to our Dropbox account. We strongly discourage you to send us these files through email. To use this, you must be using your desktop, laptop ot tablet, or a smartphone.
Send us files